Privacy and Cookies Policy

MAINOVA – Sociedade Agrícola, Lda, hereinafter referred to as MAINOVA, intends to guarantee and protect the privacy of Users and comply with its legal obligations.

MAINOVA is committed to protecting the personal data entrusted to it, establishing a duty of information and a commitment to transparency with regard to compliance with current legislation on data protection.

Consequently, all personal information is treated and protected with all due diligence, and always in accordance with applicable law, namely EU Regulation 2016/679, General Data Protection Regulation (hereinafter GDPR).

This Privacy and Cookies Policy defines the treatment of any personal information that is provided when using the MAINOVA Online Store website and the information processed while you are a user of the MAINOVA Online Store website.

1. Information collected

1.1 – Information provided by the user:

MAINOVA respects your right to privacy and does not collect any personal information about you on this site without your request or explicit consent.

Interaction with this page does not require any information from the user, except when, for expressly identified purposes, registration is declared necessary and is authorized by the user, under the terms defined below.

When visiting the website, you may be asked for personal data, such as: your name, your email, among others.

1.2 – Information processed automatically:

"Cookies" are data packets that a website sends to your computer while you are visiting that website. These data files include information that allows us to store important data that will make your browsing experience more efficient and useful. This website uses Cookies for various purposes, including to obtain non-personal data from online visitors.

Whenever you access a website of the Sanctuary of Fátima, a Cookie is recorded in the memory of your device. A Cookie corresponds to a data package that our website sends to your device while you are visiting it. The Cookie includes information that allows us to store important data that will make your browsing experience more efficient and useful.

At any time, the User may configure his/her device to accept, reject or delete Cookies, in particular by selecting the appropriate settings in his/her browser. You can configure Cookies in the “options” or “preferences” menu of your browser. Please note that, by disabling Cookies, browsing our website may not have the same level of performance.

Cookies are used to help determine the usefulness, interest and number of uses of your websites, allowing for faster and more efficient navigation, eliminating the need to repeatedly enter the same information.

The Cookies used by the Sanctuary of Fátima are analytical Cookies that are used anonymously for the purpose of creating and analyzing statistics, in order to improve the functioning of the website; Functionality Cookies that save the user's preferences regarding the use of the website, so that it is not necessary to reconfigure the website each time it is visited; and third-party cookies that measure the success of applications and the effectiveness of third-party advertising. They can also be used to customize a widget with user data.

1.3 - What do we use Cookies for?

Strictly necessary cookies:

They allow you to browse the website and use its applications, as well as access secure areas of the website. Without these cookies, the services you have requested cannot be provided.

Third Party Cookies

They measure the success of applications and the effectiveness of third-party advertising. They can also be used to personalize a widget with user data.

Session Cookies:

These are temporary cookies that remain in your browser's cookie file until you leave the website. The information obtained by these cookies is used to analyze web traffic patterns, allowing us to identify problems and provide a better browsing experience.

Please note, however, that by disabling Cookies, you may prevent some web services from functioning correctly, partially or totally affecting navigation on the website.

For more information about Cookies and how to prevent them from being installed or how to delete existing Cookies from your hard drive, you can visit the following website: http://www.allaboutcookies.org.

You can find information about controlling Cookies according to your internet browser at the following addresses:

Internet Explorer http://support.microsoft.com/kb/278835

Chrome https://www.google.com/chrome/intl/en-GB/more/privacy.html

Firefox http://support.mozilla.org/en-US/kb/Clear%20Recent%20History

Safari http://support.apple.com/kb/PH5042

Opera http://www.opera.com/browser/tutorials/security/privacy/

2. Purpose of processing personal data:

2.1 - Contact for general information:

MAINOVA is the entity responsible for collecting and processing personal data obtained through the website of the online store www.mainova.pt. The purpose of processing your data is to properly follow up and process your suggestions, questions and , requests for information or orders.

2.2 - Partner companies using Personal Data for their own marketing purposes

MAINOVA does not license or sell the customer's Personal Data to third-party companies for marketing purposes, except in situations where the customer has given consent to do so. The identity of these third parties will be disclosed at the time the customer's authorization is requested for this purpose.

The data processed in these areas are stored for the time necessary to resolve the issue raised solely for the purposes of assessing the quality of services provided by MAINOVA.

Therefore, MAINOVA, as the data controller:

2.2.1 - Ensures that the processing of your personal data is carried out only within the scope of the purposes for which they were collected or for purposes compatible with those purposes;

2.2.2 - Collect, use and store only the minimum, necessary and sufficient personal data for the purpose in question;

2.2.3 - Processes personal data for legally foreseen purposes or for the provision of services at your request.

3. Data sharing:

MAINOVA may communicate Users’ personal data to subcontractors, and is always responsible for their processing. Once again, we would like to point out that the entities subcontracted by MAINOVA are in our complete trust, offering guarantees regarding the safeguarding of your data.

MAINOVA, within the scope of its activity, may use third parties to provide certain services. Sometimes, the provision of these services involves access by these entities to our users’ personal data. When this happens, MAINOVA takes the appropriate measures to ensure that the entities that have access to the data are reputable and offer the highest guarantees at this level, which will be duly enshrined and safeguarded in a contract to be signed between MAINOVA and the third party(ies).

Therefore, any entity subcontracted by MAINOVA will process the personal data of our Customers, on behalf of and on behalf of MAINOVA, with the obligation to adopt the necessary technical and organizational measures in order to protect personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorized access and against any other form of unlawful processing.

In any case, MAINOVA remains responsible for the personal data you provide us.

4. Your rights:

The User may at any time, in accordance with the law in force, directly and on his/her own initiative exercise the following rights: the right to be informed; the right of access; the right to rectification; the right to be forgotten/erased; the right to object to direct marketing, including profiling; the right to object to processing based on legitimate interests; the right to data portability; the right to restriction and the right to lodge a complaint with the supervisory authority.

In order to effectively exercise these rights, you can contact us by email to geral@mainova.pt or by sending a written request to Monte da Herdade da Fonte Santa, Estrada Nacional 372 – 1, 7040 – 699 Vimieiro. If you wish to file a complaint with a supervisory body, please contact us first so that we can take steps to meet your needs.

5. Information security:

MAINOVA ensures technical and organizational security measures to guarantee the protection and confidentiality of data collected through its website. However, since it is impossible to guarantee the absolute security of any information sent over the internet (open network), there is a risk that data may be accessed by unauthorized third parties. However, even in this circumstance, MAINOVA continuously adopts and develops security mechanisms to protect the personal data collected.

Our privacy policy applies to all our employees, customers, potential customers, website visitors and all services provided by us.

7. Review of the terms of the privacy policy

By using the MAINOVA website, you agree to the collection and use of your information under the terms and conditions set out in this Privacy and Cookies Policy. MAINOVA may, at any time and without prior notice, change these conditions, and such changes will be published on the MAINOVA website.

When submitting, if you wish, your request for clarification regarding the Privacy and Cookies Policy, you may send your questions to the following address: geral@mainova.pt. By registering on MAINOVA websites, the User gives his/her express, free and informed consent for his/her personal data to be collected and processed, for the purposes and under the terms and conditions set out above, further declaring that all the information provided does not contain any omissions and corresponds to the truth.